IT Analyst
IT Analyst
About Us
On a mission to reinvigorate broking. Oneglobal is a commercial insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance.
We think broking needs a refresh, and that our approach builds that foundation. We have ambitious plans for the future and are looking to grow our talented team. If you would like to find out more about Oneglobal, please visit our website or our LinkedIn page.
Job Purpose
We have a fantastic opportunity for an enthusiastic and innovative individual to kick start their IT career in a fast-paced and ambitious company within the insurance industry. The role is based in our London office on a permanent basis. The successful candidate will have the opportunity to complete an IT apprenticeship which encompasses a blended learning experience, including the opportunity to gain a variety of on-the-job training, whilst also working towards and industry recognised professional qualification. The successful candidate will have excellent attention to detail, be able to build productive working relationships and be keen to develop their skillset.
Key Accountabilities
- Ensure all users can access and use the technology required for them to perform their job function
- Maintain all client devices, ensuring that they are patched and have up to date AV installed
- Liaise with all 3rd party support provider where required
- Ensure new users have accounts setup in a timely manner and leavers are dealt with appropriately
- Apply relevant digital technologies effectively to achieve objectives
- Monitor and operate complex digital information and intelligence systems
- Respond to user enquiries
- Maintain data, digital resources and data systems
- Communicate effectively though digital channels
- Learn through digital resources
- Work as a member of a team
- Maintain an awareness of current, emerging and fringe digital technologies
- Devise technology-based productivity solutions, and implement these in the organisation
- Work as digital champions - training and supporting colleagues to make the best use of technology-based productivity tools
- Diagnose digital problems and provide internal end-user application support
- Assist with digital operations and digital change projects
- Support digital transformation projects
Skills & Knowledge
Required
- Good level of verbal and written communication skills
- Be self-motivated, conscientious, methodical, and organised.
- Ability to communicate highly technical issues in a language appropriate to the target audience.
- Work calmly when in high pressure and ambiguous situations.
- Good knowledge of Microsoft Office 365.
- Ability to assimilate new information quickly and effectively.
- Basic knowledge of iPhones.
- Basic knowledge of Windows 10/11 operating system.
- Logical approach to problem solving.
Desirable
- Basic understanding of scripting.
- Microsoft ecosystem
- Apple ecosystem
- Basic understanding of networking (Wi-Fi, LANs)
- Good customer focused support skills.
Our goal
Our clients are at the forefront of everything we do. As an employee of Oneglobal your contributions matter and drive us towards our ambitious plans for the future. We believe our open working culture will see passionate and enthusiastic people join us to grow the business together and enable us to become an employer of choice.
Oneglobal is committed to being an equal opportunities employer, ensuring that all employees, prospective employees and clients are treated fairly and with respect and integrity. Please let us know if you require any reasonable adjustments at any point in the application or interview process.
- Locations
- London
London
One team united by shared values
Oneglobal’s HQ is in London and we have local teams on the ground around the world. But wherever we are, we operate from the same set of values. In fact, having the right kind of values is more important to us than having all the resume boxes ticked. So, while relevant experience may get you an interview, being one of us is what will get you the job.
These are the values that make us Oneglobal:
Loyalty. We believe in long term relationships. We’re loyal to our clients, loyal to the principles of broking and loyal to each other. We’re apolitical. We don’t score cheap points. We support each other, root for each other, and above all focus all our collective efforts on helping our clients succeed.
Connecting. Our business is about bringing people, ideas, technology, risk and capital together in the optimum way. We collaborate and engage to figure out how best to fit together all the pieces of the insurance jigsaw.
Openness. We behave in a way that is transparent. Openness means we see opportunity where others might not. It means being curious about people and asking lots of what if questions. And it’s about having easy access to each other where anyone can speak to anyone else.
Accountability. What we do day-in day-out has to stack up to scrutiny. We own our decisions. If something isn’t quite right, we won’t do it. Reinvigorating broking requires high levels of professionalism and integrity. Because it’s not just about leading the client to better solutions, it’s about leading the industry.
Growing together. We like growth. It signifies we’re doing it right. It shows that what we do gets results for our clients. It means they’ve become more resilient. It strengthens the bonds of loyalty and brings us all the rewards of a job well done. And it’s about recognising that nobody succeeds on their own.
About Oneglobal
Oneglobal Broking Limited is registered in England and Wales under company registration number 05969551. Registered office: 30 St Mary Axe, London, EC3A 8BF
Oneglobal Broking Limited is authorised and regulated by the Financial Conduct Authority under registration number 311657
IT Analyst
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